How Do I Set Up BlackBerry Internet E-mail via My BlackBerry®?

To set up your swissmail.org account via your BlackBerry, perform the following steps:

1.  Verify that your BlackBerry handheld is connected to the wireless network and is displaying uppercase GPRS in the top right corner.

2.  From the BlackBerry handheld Home screen or Tools menu, select the Set Up Internet E-mail or E-mail Setup icon.

3.  If prompted, read the Terms and Conditions, and then select Accept.

4.  Enter your e-mail address and password for the account you would like to access from your BlackBerry handheld. Confirm the password and select Next.

NOTE: On the BlackBerry 7100t and 7105t, it may be easier to use the multi-tap input method when typing e-mail addresses. To switch to multi-tap, press and hold the Star * key. Hold it again to switch back to SureType™.

5.  Within minutes you will see one of the following message:

  • We were unable to configure this e-mail account. Select the type of account you want to configure.

    You will be presented with the following options. Scroll to and select the one that best describes your e-mail account.

Option

Description

Internet Service Provider E-mail (POP/IMAP)

Choose this option and refer to Step 6. You will be asked to provide the following information:

  • E-mail Server: Enter the e-mail server address for your Internet Service Provider (ISP) (example, mail.ispname.com). Contact your ISP if you do not know the e-mail server address.
  • Username: Enter the username you use to log in to this e-mail account.
  • Password: Enter the password you use to access this e-mail account.
  • Use of Secure Sockets Layer (SSL): Enable the SSL encryption for retrieving messages from this account, if it is supported by your ISP.

Outlook/Exchange

Do not use this option.

Notes/Domino

Do not use this option.

6.  After selecting Internet Service Provider E-mail (POP/IMAP) scroll to and select one of the following:

  • I have this e-mail account set up in Outlook or Outlook Express.
    Do not use this option.

  • I will provide the settings to add this e-mail account.

    Selecting this option will allow you to enter your e-mail account settings manually. Complete Steps 1 and 2 below. The following information will be required:
    • E-mail address
    • Username
    • Password
    • E-mail server address
    • E-mail server type (POP/IMAP)
    • SSL (Yes/No)

    To find your settings go to www.swissmail.org, log in to the ControlCenter and click on "Account data" on left hand menu.
    We recommend to use the E-mail server type IMAP and SSL(yes).

    1.  Enter the required information and select Next. Setup is complete when Your account has been added successfully appears on the screen.

    2.  Select OK. Your e-mail account will now be accessible from your BlackBerry handheld. You may exit the BlackBerry browser once setup is complete